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Feature · The booking file

From the request, to the traveler's return

Requests from your website, your widget and the public catalog open a booking file. You build the trip from your catalog, confirm it, and follow it until the traveler is back.

One file per trip, with its stage, its quote, its tasks and its history.

Five stages

A file moves forward, one stage at a time

Each stage change is checked by the server, so a file cannot skip a step by mistake.

01

Inquiry

The request arrives from your website, your widget, the public catalog, by email, by WhatsApp or from an OTA. It is assigned to a seller of your agency.

02

Quoted

You build the program from your catalog. The quote is saved as it was sent.

03

Confirmed, traveling, completed

Capacity is checked at confirmation, then the file follows the trip until the end.

Your catalog

Six types of offers, one catalog

Tours and experiences

Day tours, activities and experiences, sold per person or per group.

Hotels and stays

Accommodation sold per night, with a daily capacity.

Transfers

Transport sold per vehicle.

Packages

Ready-made packages that you sell as one offer.

Three prices per offer

Public price, professional price for partner agencies, and your cost. Multi-currency.

Up to 20 photos per offer

A photo library for your agency, with a cover photo for each offer.

In the quote

A quote you can trust, before you send it

  • Program built from your catalog offers
  • Cost and margin visible for each file
  • Totals calculated by the server, never by hand
  • A saved copy of the quote when it is sent
  • Printable quote from your browser
  • Offers from partner agencies through the marketplace (coming soon)
Around the file

Everything about a trip, in one place

Assigned to a seller

Each request is assigned to a seller of your agency, who is notified. The file shows who is in charge.

My files

Each seller filters their own requests and files, and the manager sees the whole team.

Tasks with due dates

Create tasks linked to a file, with a priority and a due date.

Activity history

Every change is logged, so the team knows who did what.

Monthly agenda

See your files on a monthly calendar.

Daily operations review

A daily summary of departures, pending files and next actions.

The traveler side

Your traveler follows the trip, in their own space

Secure email link

A secure link sent by email opens the space, with no password.

All trips in one place

The traveler sees trips booked with every agency that uses Tour Ninja.

Travel book

The trip day by day, ready to print.

Calendar file

Trip dates added to the traveler's calendar in one click.

Share with family and friends

The traveler can make the trip public with a read-only link: the program day by day, with no prices and no personal details. The link can be turned off at any time.

A secure space

The traveler only sees their own trips. Each link works once, is tied to the browser that asked for it, and the data of each agency stays separate.

Frequently asked questions

Where do requests come from?

From your showcase website, your embedded widget and the public Tour Ninja catalog, but also by email, by WhatsApp or from an OTA through its booking email. Your team creates the file in a few clicks, or your AI assistant prepares it from the message.

Can I assign a request to a seller?

Yes. Each request and each file has a seller in charge, who is notified. You can reassign it at any time.

Can the same request be sent twice?

No. Duplicate submissions are detected and create only one file.

Can several people work on the same file?

Yes. Tour Ninja detects conflicting edits, so one change does not silently erase another.

Can I add partner offers to a trip?

Yes, as services in your file. The B2B marketplace is coming soon: you will buy partner offers at their professional price, and the order will be attached to the file.

Does it handle seasonal prices?

Not yet. Each offer has one public price, one professional price and one cost, per person, night, vehicle or group.

Does the traveler need an account?

No password is needed. The traveler proves their email address with a link.

How does the secure link work?

The traveler enters their email address and receives a link. It works once and must be opened within 15 minutes. The traveler can ask for a new link at any time, as often as needed.

Can the traveler share the trip?

Yes. They can create a public link to show the program to family and friends. Prices and personal details are never shown, and the link can be turned off at any time.

Every request, followed to the end

Open your space and follow your first trips in a clear booking file.

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